Leaders give feedback because they want people to grow. But even when the intention is good, that's not always what happens. Instead of thinking about how to improve, the person receiving the feedback may be wondering something else entirely: Did I disappoint them? Am I in trouble? What does this mean going forward? When the […]
Accountability is something every leader should strive for. But there are times when the way we pursue it doesn’t have the desired effect. Instead of encouraging ownership, it can leave people more focused on avoiding mistakes than on sharing ideas. Most leaders don't set out to create a culture of fear. They want people to […]
Resilience Rebound From Burnout RESILIENCEmakesreimaginingthe futurepossible As you and your teams move through the impact of the COVID-19 pandemic, you will likely find that the realities of “returning to normal” are different for everyone. Processing your own emotions, let alone the emotions of those looking to you for direction, can be difficult. A […]
By Barb Ward After reviewing resumes and conducting initial phone interviews, you are now conducting in-person evaluations to hire for a management position in your organization. On paper, each candidate has remarkable experience and talent, however, during the interview one of the candidates reveals they grew up in the same city and frequented the same […]
By Barb Ward Have you ever been in a situation where you just can’t find the solution to a really challenging problem until a coworker walks in, you share the problem and suddenly, with her perspective, the answer is crystal clear? Why couldn’t you solve the problem on your own? It is because your mind […]
