Leaders give feedback because they want people to grow. But even when the intention is good, that's not always what happens. Instead of thinking about how to improve, the person receiving the feedback may be wondering something else entirely: Did I disappoint them? Am I in trouble? What does this mean going forward? When the […]
Accountability is something every leader should strive for. But there are times when the way we pursue it doesn’t have the desired effect. Instead of encouraging ownership, it can leave people more focused on avoiding mistakes than on sharing ideas. Most leaders don't set out to create a culture of fear. They want people to […]
They say time heals all wounds. I think what I’ve come to realize is that time merely changes them. Some scars are deeper than others, some grief experienced more profoundly and some changes more intensely felt. There are times when a song or a voice; a laugh or a cry; a word or a post, […]
This morning, I felt the need for a quiet meditative drive. I am in a beautiful location, so I headed off down the country roads determined to explore and be open to whatever emerged. I love those moments; those times when we can break free from the routines and demands upon us and allow life […]
This post was written by Isaac Sisneros who serves in the Service Excellence Department of a large hospital system. Today, I am grateful to serve this hospital and the patients that come here for care. Today, let me be proud of the work that I do; this work is sacred, will I see it as […]
