Leaders give feedback because they want people to grow. But even when the intention is good, that's not always what happens. Instead of thinking about how to improve, the person receiving the feedback may be wondering something else entirely: Did I disappoint them? Am I in trouble? What does this mean going forward? When the […]
Accountability is something every leader should strive for. But there are times when the way we pursue it doesn’t have the desired effect. Instead of encouraging ownership, it can leave people more focused on avoiding mistakes than on sharing ideas. Most leaders don't set out to create a culture of fear. They want people to […]
By Barb Ward Everywhere you look, people are on their phones: in restaurants, cars, airplanes, walking down the street. Often, they are with other people, families, co-workers, or on dates. And not one of them is talking or listening to the people they are with. They are missing out on being present in the moment… […]
By Barb Ward It is devastating when you are betrayed by someone you thought you could trust. Unfortunately, no one is immune to these situations. As a result of your experiences, you may have consciously, or unconsciously, built defense mechanisms that make it difficult for you to trust again. What’s more, though you may not […]
By Barb Ward Trust. It is the foundation of every relationship – personally and professionally. It is not only the measure of the quality of the relationship between individuals, groups, teams, and organizations, it defines how you are perceived by others and how you feel about yourself. The trust you build with others is based […]
