Leaders give feedback because they want people to grow. But even when the intention is good, that's not always what happens. Instead of thinking about how to improve, the person receiving the feedback may be wondering something else entirely: Did I disappoint them? Am I in trouble? What does this mean going forward? When the […]
Accountability is something every leader should strive for. But there are times when the way we pursue it doesn’t have the desired effect. Instead of encouraging ownership, it can leave people more focused on avoiding mistakes than on sharing ideas. Most leaders don't set out to create a culture of fear. They want people to […]
By Barb Ward Have you ever been in a conversation with someone when they asked you a question that stumped you? On one hand, the answer seems simple, but then on second thought, maybe that isn’t the answer you really “feel”. These questions cause you to pause, and really consider the answer before you speak. […]
By Mystie Johnson Foote, MD, MBA One of my favorite powerful questions evokes a pause to consider a new possibility. Whether it is asked of me or if I ask another, there is a magical moment of awareness that anything is possible. Powerful questions typically start with “what”, “how” or “if” and are open […]
By: Laurie Cure When you hear the word coaching, what comes to mind? The term coaching invokes different meanings for various individuals. For some, coaching is part of a disciplinary performance management process when employees and leaders are not effective in their roles. For others, it conjures an image of a sports coach or […]
