Leaders give feedback because they want people to grow. But even when the intention is good, that's not always what happens. Instead of thinking about how to improve, the person receiving the feedback may be wondering something else entirely: Did I disappoint them? Am I in trouble? What does this mean going forward? When the […]
Accountability is something every leader should strive for. But there are times when the way we pursue it doesn’t have the desired effect. Instead of encouraging ownership, it can leave people more focused on avoiding mistakes than on sharing ideas. Most leaders don't set out to create a culture of fear. They want people to […]
By Laurie Cure, PhD, MBA Decades (perhaps centuries) of academic research has gone into developing strategies for effectively managing change in the organizational environment. Yet, “getting through” changes and transition is always surprisingly difficult. The last six months has tested every one of our teachings around change. Business guidelines are changing rapidly, our workforce has entered […]
By Laurie Cure, PhD, MBA Early in my career, I had the privilege of working with a highly progressive leader who saw the immense value in coaching to support growth. At the time, I remember feeling young and invincible, but incredibly overwhelmed. Looking back, I was also extremely naive. As I sat with my executive […]
By Julie Klein, MHA, BSN, FACHE and Barb Ward Nurses have always served a critical role in the care of patients, but never before have circumstances illustrated so clearly how much nurses do to make a difference.