Leaders give feedback because they want people to grow. But even when the intention is good, that's not always what happens. Instead of thinking about how to improve, the person receiving the feedback may be wondering something else entirely: Did I disappoint them? Am I in trouble? What does this mean going forward? When the […]
Accountability is something every leader should strive for. But there are times when the way we pursue it doesn’t have the desired effect. Instead of encouraging ownership, it can leave people more focused on avoiding mistakes than on sharing ideas. Most leaders don't set out to create a culture of fear. They want people to […]
By David Quigley, MSW In traditional Navajo woven rugs there will be a deliberate imperfection that looks like a mistake. The weaver might incorporate a line of a different color thread from the outer edge of the pattern into the edge of the rug. This imperfection is so that the spirit of the weaver does […]
By Barb Ward from an interview with Kathleen Mineo, PHR In today’s fast-paced world, you are expected to do more with less and always have a dozen things on your list that you must do to be an effective parent, leader, coworker, partner, teammate, and friend. You have phone calls to answer, emails to reply […]
By Holly LeMaster We teach William Bridges’ Transition Model in our signature programs to illuminate the process that human beings go through as they experience change. A change—the thing that happens—is a clear and obvious event that occurs when something old stops and something new begins.
