Leaders give feedback because they want people to grow. But even when the intention is good, that's not always what happens. Instead of thinking about how to improve, the person receiving the feedback may be wondering something else entirely: Did I disappoint them? Am I in trouble? What does this mean going forward? When the […]
Accountability is something every leader should strive for. But there are times when the way we pursue it doesn’t have the desired effect. Instead of encouraging ownership, it can leave people more focused on avoiding mistakes than on sharing ideas. Most leaders don't set out to create a culture of fear. They want people to […]
The Transformational PhysicianHelping great doctors become bold, inspirational leaders In one survey, 95% of physician executives reported regularly dealing with disruptive behaviors, 70% by the same repeat offenders. Such personality traits and patterns can adversely impact patient experience, staff morale, collegial relationships, productivity, even quality measures and patient outcomes. Lack of consequences can exacerbate this […]