Leaders give feedback because they want people to grow. But even when the intention is good, that's not always what happens. Instead of thinking about how to improve, the person receiving the feedback may be wondering something else entirely: Did I disappoint them? Am I in trouble? What does this mean going forward? When the […]
Accountability is something every leader should strive for. But there are times when the way we pursue it doesn’t have the desired effect. Instead of encouraging ownership, it can leave people more focused on avoiding mistakes than on sharing ideas. Most leaders don't set out to create a culture of fear. They want people to […]
The organizations that continue to grow aren't always the ones with the biggest budgets or the most groundbreaking ideas. More often, they're the ones who have built learning into the way they work. It's easy to jump from one project to the next without taking a moment to reflect. A project wraps up, everyone moves […]
More executives are giving phones and digital detoxes a try. Technology has made it easier than ever to stay connected, but being reachable every minute of the day comes with tradeoffs. Most leaders aren't struggling to find information. Finding time to focus on it is often the harder part. Emails, Teams messages, Slack notifications, texts, […]
Before a problem shows up in a report, someone has usually seen it coming. The customer service team has been hearing the same complaint for weeks. A manager can tell their team is running on empty. A project lead is already working around a process that no longer makes sense. The information already exists, but […]
