In one survey, 95% of physician executives reported regularly dealing with disruptive behaviors, 70% by the same repeat offenders. Such personality traits and patterns can adversely impact patient experience, staff morale, collegial relationships, productivity, even quality measures and patient outcomes.
Lack of consequences can exacerbate this problem.
Our Transformational Physician Program addresses disrespectful, unprofessional physician behavior. We collaborate with the organization to employ a customized, multifacted coaching-based approach to illuminate and modify disruptive patterns:
- Conduct onsite observation coaching to witness and document patterns
- Define and clarify expected behaviors
- Teach new coping skills and techniques
- Hold the physician accountable to change
View or download our Physician Services Flyer